What are the benefits of digital business payments?

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Everything businesses need to know about digital payments in 2024

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Adoption of digital payments for businesses What are digital business payments? The 6 main types of digital payment options How digital payments differ for businesses and consumers 6 reasons why your business should consider digital payments How BILL can help with ePayments and automation

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When it comes to consumer payments, cash is no longer king (or queen!). From online shopping and bill pay, to using mobile payment apps to split the tab between friends at dinner,p digital payments have been fully integrated into our daily lives.

According to McKinsey’s 2022 Digital Payments Consumer Survey, nine out of ten Americans regularly use some form of digital payment, and further adoption is only projected to increase.

However, the story's quite different when it comes to digital payments for business.

Adoption of digital payments for businesses

Digital payments for businesses are gaining traction, but adoption isn’t nearly as widespread. Many companies still regularly cut paper checks to pay bills, even though the process is slower, more cumbersome, and less secure. While reports vary, some show that as much as 81% of businesses still use paper checks for their B2B transactions.

Why the reluctance to leave paper behind?

For one thing, a company’s accounts payable (AP) and accounts receivable (AR) processes require far more oversight and coordination than consumer systems. Also, adopting new methods and concepts–like AP automation, AR automation, ACH transfers, virtual cards, and EFTs–can be daunting.

The fact remains: digital payments can be a game-changer for your company’s AP and AR. So, let’s dive into everything you need to know about digital payments: how they work, the benefits they offer, and how you can implement them in your business.

Digital business payments will only become more widespread, so embracing them now can help boost your efficiency and stay competitive.

What are digital business payments?

A digital business payment is any payment made through digital or electronic means, rather than exchanging cash or paper checks. In a digital business payment, both the sender and the recipient use electronic means to transfer and accept funds.

The 6 main types of digital payment options

When it comes to ePayments, terms and acronyms are often loosely thrown around with little explanation. Let’s break down your electronic business payment options:

Credit or debit card

Card payments have been around for decades and are the most widely-known form of electronic business payments. They’re fast and convenient but typically have higher fees, especially for the receiver.

Electronic funds transfer (EFT)

Using EFT gets your funds from one financial institution to another without any paper money changing hands. EFT payments consist of many financial transfers, including direct deposits (for payroll), debit payments, wire transfers, and ACH payments.

Automated Clearing House (ACH)

ACH payments are digital payments made through the Automated Clearing House network, a secure system for bank-to-bank transfers. A typical ACH transfer takes a few hours to a few days to clear. These transactions do not happen in real-time as some might think, but they are faster, involve less manual labor than paper checks, and typically incur lower fees than other payment options.

eChecks

An eCheck is simply the electronic version of a paper check, which causes a bank-to-bank transfer of funds via the ACH network.

Virtual cards

A virtual card is a 16-digit, one-time-use credit card token that functions as a proxy for a physical credit card. Virtual cards offer a layer of protection and security to card payments because the card number is used only once, and they specify the payment amount and expiration date. They’re typically distributed to the vendor in an email and can also contain relevant remittance information about the invoices being paid.

Virtual accounts

Virtual accounts are a relatively new digital payment method that allows businesses to deposit funds into a virtual account to make real-time payments with fewer limitations to vendors. Companies can keep a balance in their account to transfer money directly from the account to their vendors without having to withdraw funds from a separate bank account.

How digital payments differ for businesses and consumers

For consumers, digital payment technologies are pretty straightforward. You can send or request money with just a few clicks or taps. On the other hand, online payments for businesses involve layers of approvals, monitoring, and reconciliation.

While business ePayments are far more convenient than traditional paper payments, they understandably have a more complex workflow than digital consumer payments. The good news is that newer technologies—including online payment systems and AP automation—bring consumer convenience to online payments for businesses.

6 reasons why your business should consider digital payments

1. Save money and time

Online payments for businesses can cut the time associated with bill approval by more than 50% and help companies collect money up to 2 times faster.

2. Increase security

Checks are easy to steal, forge, or lose. With digital payments, your financial data and documents are safer on secure, encrypted, password-protected servers.

3. More visibility and control

Online payments allow you to track every step, including everyone who touches it within the company and outside of it—every postal worker, everyone at the vendor’s office, and even the teller at the bank where it’s deposited.

ePayments also provide you with all of the remittance information of the transaction. That includes invoices, invoice numbers, statements of work, the exact date, and time stamping. It shows who approved the payment and who made the payment. There’s no guesswork, only precise documentation of bill review, payment, and receipt, which promotes better cash flow management.

4. Better accuracy

Digital business payments can automatically sync with your accounting software, so the information is never entered twice. This makes paying and reconciling payments more efficient.

5. Streamline international payments

You can pay your international vendors in local currencies, reducing the complexities of conversion rates. They can also use the same processes you use to make domestic payments. International digital business payments can even save you money versus using a bank wire.

6. More convenience

You can make an electronic payment from any computer or mobile device. Payments won’t be held up, protecting your company from late fees and disgruntled vendors. Accepting digital payments is also easier since vendors can authorize business payments to land directly in their bank accounts.

How BILL can help with ePayments and automation

BILL helps companies–from sole proprietorship to enterprise take advantage of digital payment methods and AP automation. We save customers on average 36 business days every year by automating their financial operations.

BILL enables you to create a digital payment system–including ACH transfers, eChecks, and EFT transactions–and combine them with a process that automatically ensures proper review and approval processes.

Coreen Collins, a senior accountant at Thumbtack, shared with us, “In my role, I need to monitor all invoices, payments, and vendors. BILL allows me to do all of that remotely. We’ve taken our whole payables process paperless—even eliminating physical checks. All coding, approval, and payment is done through the BILL system. There is also an app that I can use while on the go. Meanwhile, my staff can answer questions and monitor the status of our payables.”

Ready to spend less time chasing paper and more time chasing your dreams? Try BILL free for 30 days.

Want more detailed information on how BILL can help you automate and seamlessly manage your AP and AR? Get the free eBook here .

Author

Daniel Ward

Contributing writer, BILL

Daniel is a writer and creative director who leverages a rich background in copywriting and content strategy to craft compelling narratives for BILL.

Author

Daniel Ward

Contributing writer, BILL

Daniel is a writer and creative director who leverages a rich background in copywriting and content strategy to craft compelling narratives for BILL.

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Frequently asked questions

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Software Comparison

BILL Spend & Expense

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Best for AI expense automation

4.5 on G2

Features Pros & cons Rationale

Pros

Cons

BILL Spend & Expense pairs corporate cards with AI-powered expense management and budget controls in a single platform at no cost—teams aren't paying per user or upgrading to unlock features that competitors gate behind paid tiers.

Merchant-level spend controls and auto-freeze on incomplete transactions give admins granular oversight without manual policing, and two-way ERP integrations are included free where Ramp and Brex charge for NetSuite and Sage Intacct access. The main trade-off is an initial 12-month rewards holding period before accumulated points can be redeemed. [1][2][3][4]

Commonly compared to: Ramp and Brex (for card-first expense management), and SAP Concur (for enterprise expense programs).

Pricing

$0/user/month with no annual fee

Integrations

Two-way sync with QuickBooks, NetSuite, Sage Intacct, Xero, and Microsoft

Ideal company size

SMB to mid-market

SAP Concur

Best for large enterprises

4 on G2

Features Pros & cons Rationale

Pros

Cons

SAP Concur is the incumbent in expense management software, with the largest partner ecosystem and broadest global footprint on this list. Its modular approach gives large organizations flexibility to start with expense management and layer on travel or invoice capabilities independently.

The trade-off is complexity—pricing is opaque, there's no corporate card offering, and smaller teams may find the platform more than they need. Organizations already in the SAP ecosystem will get the most value from native S/4HANA integration. [6][7][8]

Commonly compared to: BILL (for SMB expense management), and Coupa (for enterprise spend management).

Pricing

Quote-based

Integrations

QuickBooks, Xero, Sage,TSheets, Gusto, & most business credit cards.

Ideal Company Size

Mid-market to enterprise

Ramp

Best for a broad spend platform

4.8 on G2

Features Pros & cons Rationale

Pros

Cons

Ramp's strength is breadth—it's not just an expense tool but a full spend management platform that includes AP automation, procurement, and vendor management alongside expenses. The AI policy agent is a differentiator, reviewing every transaction against company rules rather than relying on manual manager approvals.

The trade-off is that several features mid-market teams rely on—budget tracking, ERP integrations beyond QuickBooks and Xero, and HRIS syncs—require upgrading to Ramp Plus at $15/user/month plus a platform fee. [9][11]

Commonly compared to: Brex and BILL (for corporate cards and expense management), and SAP Concur (for enterprise expense programs).

Pricing

$0/user/month

Integrations

QuickBooks, NetSuite, Xero, Sage Intacct, Slack, & 100+ accounting tools.

Ideal Company Size

Startups to mid-market

Brex

Best for global teams

4.8 on G2

Features Pros & cons Rationale

Pros

Cons

Brex positions itself as a full financial stack for startups—cards, expenses, banking, and treasury in one platform. The AI expense reviews and 99% average compliance rate (per Brex's internal metrics) are notable, and the global reimbursement coverage across 70+ countries is broader than most competitors on this list.

Like Ramp, Brex gates budget management and HRIS integrations behind a paid tier, and credit limits fluctuate daily based on your bank balance. Teams that need predictable spending power or are past the startup stage may find the pricing structure adds up. [13][14][15]

Commonly compared to: Ramp and BILL (for corporate cards and expense management), and SAP Concur (for enterprise expense programs).

Pricing

$0/user/month

Integrations

NetSuite, QuickBooks, Workday,SAP Concur, Slack, & global banking portals.

Ideal Company Size

Startups to mid-market

Expensify

Best for simple reimbursements

4.5 on G2

Features Pros & cons Rationale

Pros

Cons

Expensify's strength is accessibility—it has the lowest barrier to entry for teams that just need to start tracking expenses and submitting receipts. The bring-your-own-card support from 10,000+ banks means companies don't have to switch card providers, and the SmartScan receipt capture (by photo, email, or text) is one of the more flexible input methods on this list.

The trade-off is that several features mid-market teams expect—budget management, advanced approvals, and expense policies—require upgrading to the Collect or Control plans, and spend controls are primarily limited to the Expensify Card rather than extending across all connected cards. [17][18]

Commonly compared to: Zoho Expense (for budget-friendly expense management), and BILL and Ramp (for integrated cards and expenses).

Pricing

From $5/user/month

Integrations

QuickBooks, Xero, Sage, TSheets, Gusto, & most business credit cards.

Ideal Company Size

Small to mid-market

Zoho Expense

Best for budget-conscious teams

4.5 on G2

Features Pros & cons Rationale

Pros

Cons

Zoho Expense offers unusually deep customization at a low price point—custom modules, workflow automation, webhooks, and configurable UI elements that most competitors don't expose. The active-user pricing model is genuinely cost-effective for companies where only a portion of employees submit expenses regularly.

The trade-off is that there's no corporate card offering—you'll need to connect your existing cards—and the platform delivers its deepest value when used alongside other Zoho products like Zoho Books and Zoho People. [19][20][21]

Commonly compared to: Expensify (for budget-friendly expense management), and SAP Concur (for global compliance and customization).

Pricing

Free (3 users); from $4/user/month

Integrations

Zoho Books, QuickBooks, Xero, Sage, Microsoft Dynamics, & Google Workspace.

Ideal Company Size

Small to mid-market

Software Comparison

BILL Accounts Payable

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Best for AI-powered automation

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Features Pros & cons Rationale

Pros

Cons

BILL's strength in AP automation is its combination of AI agents and network scale. The platform has processed over 1.3 billion documents and stopped 8 million fraud attempts, with AI agents that autonomously handle invoice coding, W-9 collection, and transaction reconciliation—not just data extraction. [3][4] The 93% ease-of-use rating and two-week time-to-value make it accessible without a lengthy implementation, and benefits extend beyond AP with accounts receivable available on the same platform. [1][2]

Commonly compared to: Ramp and Tipalti (for mid-market AP automation).

Pricing

$49/user/month [2]

Integrations

Two-way sync with QuickBooks Online, QuickBooks Enterprise, QuickBooks Desktop, Xero, Oracle NetSuite, Sage Intacct, and Microsoft Dynamics, plus custom file integration and API access [1][2]

Ideal company size

SMB to enterprise

Ramp

Best for essential AP automation

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Features Pros & cons Rationale

Pros

Cons

Ramp's reported free tier covers basic AP automation—OCR capture, approval workflows, and multiple payment methods with no base software cost, though per-transaction fees apply. The trade-off is that Ramp reports several features mid-market teams typically need—AI auto-coding, ERP integrations beyond QuickBooks and Xero, and multi-entity support—to require upgrading to Ramp Plus at $15/user/month plus a platform fee. Ramp's advertised feature package is strongest when used as a unified platform across AP, cards, and expenses rather than as a standalone AP tool. [7][8][9]

Commonly compared to: BILL and Tipalti (for mid-market AP automation).

Pricing

$0/user/month [8]

Integrations

Free tier: QuickBooks and Xero. Plus adds Oracle NetSuite and Sage Intacct. Enterprise adds Workday and Oracle Fusion Cloud. [8]

Ideal Company Size

Startups to mid-market

Tipalti

Best for global payables

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Features Pros & cons Rationale

Pros

Cons

Tipalti reports a strong feature listis the strongest option on this list for businesses with significant international payment needs. The combination of 200+ countries, 120 currencies, and a supplier portal in 27 languages as listed on its website will be attractive tomakes it purpose-built for global AP operations in a way that general-purpose AP tools are not. Customers profiled on the site report up to 80% reduction in AP workflow time. [10] The trade-off is complexity and cost—according to Tipalti's materials, the full global feature set requires the Advanced plan at $199/month or higher, and there is no listed free tier to start with.

Commonly compared to: BILL and Stampli (for mid-market AP), and Coupa (for enterprise procurement).

Pricing

$99/month [11]

Integrations

Native integrations with Oracle NetSuite, Sage Intacct, SAP, Microsoft Dynamics 365, and QuickBooks; custom ERP integrations available via Professional Services on the Elevate tier [10][11]

Ideal Company Size

Mid-market to enterprise

Stampli

Best for deep ERP integration

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Features Pros & cons Rationale

Pros

Cons

Stampli's reported in-house ERP integrations and the ability for teams to discuss and resolve invoice questions directly on the document appear to beare genuine differentiators for organizations with complex approval workflows. The listed 86% automation rate is strong, though the Cognitive AI tier is stated to require an upgrade—and the lack of published pricing means teams will need a sales conversation to evaluate cost. [13][14][15]

Commonly compared to: BILL and Tipalti (for mid-market AP automation).

Pricing

Quote-based [14]

Integrations

In-house integrations with SAP, Oracle, Microsoft Dynamics 365, Sage Intacct, QuickBooks, Oracle NetSuite, and Acumatica—verified as a Sage Recommended Solution and Built for NetSuite provider [13]

Ideal Company Size

Mid-market to enterprise

Melio

Best for simple bill pay

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Features Pros & cons Rationale

Pros

Cons

Melio appears to be the most accessible option on this list for small businesses that just need to pay bills. The reported card-to-ACH conversion feature lets businesses earn credit card rewards on vendor payments even when vendors don't accept cards, while deferring payment to the next billing cycle for cash flow flexibility. [16] (BILL does this too with BILL Pay By Card.) The trade-off is depth: Melio seems to lacklacks AI invoice coding, PO matching, and ERP integrations that growing businesses typically need, which may require migrating to a more capable platform as AP volume increases. [16][17]

Commonly compared to: BILL and Ramp (for small business AP).

Pricing

$0/month [17]

Integrations

QuickBooks Online, QuickBooks Desktop (Boost plan and above), Xero, and Amazon Business, with automatic two-way sync [16]

Ideal Company Size

Small businesses

Yooz

Best for per-document pricing

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Features Pros & cons Rationale

Pros

Cons

Yooz reports a pricing model that's unique on this list: per-document rather than per-user. For organizations with large AP teams processing high invoice volumes, this could be more cost-effective than per-seat licensing—especially since unlimited users seem to be included. The AI-powered self-learning capabilities listed on the site say that they improve accuracy over time, and 250+ listed integrations make it compatible with most accounting environments. [18][19] The platform claims to increase productivity by 80%. [18][20]

Commonly compared to: BILL and Stampli (for mid-market AP automation).

Pricing

$1.99/document [19]

Integrations

250+ ERP and financial system integrations including Sage Intacct, Oracle NetSuite, QuickBooks, Microsoft Dynamics 365, Acumatica, and CDK [18]

Ideal Company Size

SMB to enterprise

Software Comparison

BILL Spend & Expense

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Integrated travel and expense management

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Features Pros & cons Rationale

Pros

Cons

‍

BILL Spend & Expense is not a traditional credit card—it is an AI-powered expense management platform with a card attached. The rewards rates (up to 7x on restaurants, 5x on hotels) are competitive with premium travel cards, but the real differentiator is the built-in budgeting, approval workflows, and accounting integrations that come at no additional cost. [1][3]

Commonly compared to: Chase Sapphire Reserve for Business, Capital One Venture X Business, and The Business Platinum Card from American Express (for general travel cards).

Pricing

$0/month

Rewards

Up to 7x rewards, budget controls, AI expense tracking, free employee cards

Chase Sapphire Reserve for Business

Best for flexible travel rewards with strong travel protections

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Features Pros & cons Rationale

Pros

Cons

Software Comparison\




BILL Spend & Expense with BILL Travel

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Best for automating travel booking

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Features Pros & cons Rationale
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